Terms and Conditions*
Available postcodes for booking include:
BH1, BH2, BH3, BH4, BH5, BH6, BH7, BH8, BH9, BH10, BH11, BH12, BH13, BH14, BH15, BH16, BH17, BH18, BH21, BH22 & BH23 only.
If you do not live in these postcodes we are unable to collect your tree as we’ve a limited area to collect from, please check this before taking time to complete the form.
If you live outside of these postcodes and wish to make a donation, you’re more than welcome to here.
Due to allocated spacing in our vans, we can only take up to TWO trees from each household – please ensure you have paid for BOTH trees being collected.
Our kind volunteers have a lot of trees to collect on these days, and so we appreciate your support in ensuring your trees are put out as clearly, and as accessibly as possible AND are placed out for collection at 8am BEFORE the provided date.
Nearer to the time, once we have all orders in; we can plan out the most efficient routes and inform you of when to expect collection. You will be provided a collection date and time window, so we ask you to ensure you keep to this as best as possible.
PLEASE NOTE: If your home is tricky to find, or may not be easily accessible or you need support with this, please add notes to your order form upon booking.
If you’re gifting this service to someone else and booking for yourself, you will need to complete two separate order forms. This is to ensure we collect the correct address info and get to the right places for collection.
No further bookings can be made for home collection after 1st Jan Midnight.
This is to allow our team enough time for route planning to ensure everyone is collected on time.
Missed the deadline? You can still drop off your trees at Tower Park, Poole (behind Days Inn) between Jan 6th to Jan 8th for a £5 fee.
Missed the tree deadline?
Pop along to Tower Park (behind Days Inn) and drop your tree off with our lovely volunteers. Payments are required for the trees on the day you drop them off – we’re asking for £5 for each tree.
Dates & Times for drop off:
Between 10am to 4pm, on 6th, 7th and 8th January 2025.
T&Cs apply*