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Course Overview:

This informative course prepares delegates for their role as peer supporters in the workplace. It’s a mix of self-led pre-course learning activities and post-course consolidation activities. This perfectly complements our interactive live online group training.

Delegates will become confident in supporting colleagues living with or experiencing mental ill health whilst also effectively managing their own wellbeing. Delegates are encouraged to explore the peer support role from their perspective; exploring what is happening for them, as well as what may be happening for their colleagues.

The course is suitable for you if:

• You are already providing peer support in their workplace and want to understand your role better.

• You are interested in becoming a peer supporter in the workplace but would like to better understand the role and what is expected from a peer supporter.

Key Themes explored in training:

  • The role of a peer supporter and what it means to you.
  • The skills and attributes that contribute to effective peer support.
  • Supporting others using SALSA (Dorset Mind’s action plan for supporting individual’s mental health).
  • How to have effective conversations with colleagues about mental health
  • The role of shared lived experience through the peer support journey.
  • How to establish and maintain boundaries in the peer support relationship.
  • Your contribution to building a culture where individuals feel supported and empowered to proactively manage their own mental health.

Learning outcomes

Using the blended learning approach you will:

  • Reflect on your own mental health journey.
  • Recognise the potential positive impact of peer support.
  • Explore your fears and concerns about the peer supporter role.
  • Understand what peer support is (and isn’t)
  • Identify the skills and attributes needed to be an effective peer supporter.
  • Explore how to apply SALSA (Dorset Mind’s action plan for supporting individual’s mental health) in your peer support role.
  • Explore the role of sharing lived experience throughout the peer support journey.
  • How to use your personal experience to support and inspire others.
  • Understand the purpose of sharing your story.
  • Establish the parts of your story you are comfortable sharing.
  • Determine the function of sharing lived experience before meeting, during initial meeting and as part of ongoing support.
  • Develop your peer support communication skills including listening empathically and asking strength-based questions.
  • Consider the boundaries and challenges of being a peer supporter.
  • Become confident at signposting an individual to appropriate mental health support.
  • Be better able to contribute to building a culture where individuals are empowered to manage their own mental wellbeing.

Feedback for the session…

This training is brilliant for those wishing to be peer supporters. A lot of the information is relevant to every employee and individual, and I feel very grateful to be part of an organisation that values this type of training. Marie-Clare was very good at managing our diverse group of people, who had lots of experiences to share and who were communicating in lots of different ways.
– Course delegate, 4th February 2021.

“The Dorset Mind Peer Support training was an incredibly useful, engaging and informative session. Marie’s approach to training was absolutely fantastic and I left with a far greater understanding of peer support than I arrived with. Thoroughly recommended
– Course delegate, 17th December 2020.

Bespoke training

If there is something specific you would like us to cover in a bespoke package, we are happy to work with you to create this training.

To find out more, contact us on

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