In a Crisis

Dorset Mind is not a crisis service and we cannot help people who may be in serious mental health distress.

Please use the following links if you or someone you know may be experiencing a mental health crisis.

If someone is in immediate danger:

If you or someone else is in serious risk of death or injury, call 999 and ask for police, fire and/or ambulance.

For other crisis situations

The first step to take is to call your GP or other allocated health professional (e.g Community Psychiatric Nurse (CPN)).  You will be able to make an emergency appointment to see your doctor, or speak to them on the phone.  For out-of-office hours, please call 111.

Call your local Mental Health Crisis Team

West Dorset – 01305 214500
Bournemouth, Poole and East Dorset – 01202 609821

Someone to talk to

If you are desperate to talk to someone, the Samaritans can help – they offer emotional support and a listening ear 24 hours a day, 365 days a year:

Call 116 123 (24hr)

This is a FREEPHONE number, which can even be called from a mobile that has no credit, and the call will not appear on the phone bill.

Call the Mind Infoline

The Mind Info Line can be contacted on 0300 123 3393. This is a useful source of mental health information (including legal information where necessary). The Mind national web site can be accessed by clicking on:

To find local mental health services in YOUR area, click here.