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BCHA provides a range of housing, health, learning and work support for a range of people living across the South.

Bournemouth Borough Council

Bournemouth Borough Council provides a range of support for people living in Bournemouth.

Dorset County Council

Dorset County Council provides information for people in the Dorset area.

Dorset Nightstop

Young single homeless people aged 16-25. Accept people with dogs (if host agrees). Must
have a local connection to Dorset. Minimum stay 1 night – maximum stay 3 nights.

Tel: 01305 753657 

First Point 

Provides housing related support and guidance to people over 16 years of age facing
eviction, rent arrears, court action and budgeting issues. Help with accessing and
appealing benefit claims, budgeting or household debts, rent arrears and other housing
related issues, finding more suitable accommodation, acting as an advocate or linking in
with landlords, benefit agencies or local councils.

Tel: 0330 123 2550

Housing LIN

The leading ‘knowledge hub’ for a growing network of housing, health and social care
professionals in England involved in planning, commissioning, designing, funding,
building and managing housing with care for older people.

Tel: 020 7820 8077

Poole Borough Council

Poole Borough Council provides a range of support for people living in the Borough of Poole.

Private Sector Housing Complaints

If the condition of your rented housing is affecting your health or safety, Purbeck Council’s
public health and housing services could help.

Tel: 01929 556561

Purbeck District Council

Housing Benefit and Local Council Tax Support.

Discretionary Housing Benefit and Overpaid Housing Benefit

Tel: 01929 556561


Through advice, support and legal services Shelter supports people struggling with bad housing and homelessness.

Shelter Dorset Housing Aid Centre

Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services.

Tel: 0344 515 1400 

The Street Homeless Outreach Team

The Street Homeless Outreach Team (SHOT) is a local service that works in partnership to address the needs of people who are sleeping rough in Dorset.

Tel: 01929 422777 

Guide to UK Benefits

There is also a really handy UK Benefits Guide, updated for 2017, which you can see here.  It lists the most significant benefits you could be entitled to.  If you meet the detailed criteria, you should certainly state your claim and receive the support you deserve.

If you are unsure of any details or have a question, your local Citizens Advice would be able to help you.

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