skip to Main Content

Changes to support during the Covid-19 outbreak

Please note, that our existing services will be replaced by telephone or video meetings from this time until further notice.

We recognise that with so many people experiencing uncertain times, isolation, loss of income and contact with friends and family, we have a key role to play in helping them manage their mental health and wellbeing. We are doing everything we can to design new services to help as many people as we can.

We will contact our existing participants individually to let them know of this development and to explain the alternative options that we’ve put in place to continue supporting them.

Please email if you would like any more information.

**Due to our current circumstances, we can accept volunteers who can commit a MINIMUM of 3 months to help us deliver wellbeing checks via phone.**

If you need urgent or crisis support with your mental health, please follow this link.

What is Befriending?

The aim of our Befriending service is to provide a professional relationship that provides one-to-one support in the community for up to a year.

Befrienders help people develop positive mental wellbeing and reduce isolation. They leave people connected with their local community. Having the support of a befriender can also help people to reduce stigma and increase confidence and self-esteem by learning and experiencing new ways of coping and developing positive mental health.

Trained volunteers provide one-to-one support to promote social inclusion.  They support and encourage people to access their own community and create social opportunities. This helps increase their self confidence and social interactions.

Who can access our Befriending service?

  • Anyone who is aged 18+ and experiences mild to moderate Mental Wellbeing Challenges
  • People that would like support to develop positive mental wellbeing.
  • Anyone who is ready to take active steps to work towards recovery goals which will include reducing social-isolation, improving confidence and self-esteem.

People can be referred by any Professional using the Befriending Client Referral Form below.

How can I refer someone for Befriending support?

If you would like to make a referral, please download and complete the referral form below and return to

Dorset Mind Adult Befriending Client Referral Form.

The benefits of becoming a befriending volunteer

Develop your skills and experience whilst supporting people experiencing mental or emotional wellbeing challenges. For many people befriending can be hugely rewarding as it provides the opportunity to ‘give back’. It can also be a stepping-stone to employment and or professional training.

We want to hear from you if you can commit to:

  • 2 hours a fortnight
  • 9 hours mandatory training (including safeguarding)
  • Three-monthly match reviews
  • Three-monthly peer-supervision
  • Being willing to gently challenge and support people towards achieving their goals

Click here for the Volunteer Application Form

Please return volunteer application forms to:
Volunteer Team, Dorset Mind, 8 Stratfield Saye, 20-22 Wellington Road, Bournemouth, BH8 8JN or vie email:

For more information about our Befriending Services:
Bournemouth and East Dorset: Please email:
Rural Dorset Befriending Please email:

Please support our work

We couldn't do what we do without support from people like you. With your help, we
can be there for everyone who needs us.

Make a donation today

Back To Top