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Changes to support after lockdown

Please note, that our services are telephone or face-to-face until further notice.

We recognise that with so many people experiencing uncertain times, isolation, loss of income and contact with friends and family, we have a key role to play in helping them manage their mental health and wellbeing. We are doing everything we can to design new services to help as many people as we can.

If you need urgent or crisis support with your mental health, please follow this link.

What is Active Monitoring?

Active Monitoring is a programme of supportive intervention and guided self-help to improve your mental health and wellbeing.

  • Do you find yourself struggling with your mental health and wellbeing?
  • Are you experiencing low mood or depression; stress and/or anxiety; anger or loneliness; or are you experiencing grief?

If so, our Active Monitoring programme could provide the right support for you. ‘Active Monitoring’ is delivered by us – without lengthy waiting times. Our mental health practitioners will support you when you need it.

How does the programme work?

Active Monitoring is a series of weekly sessions over a six-week period.

We have a number of ‘pathways’ for you to choose that will guide your progress throughout your sessions. For example, we have a pathway to help you to better manage anxiety and panic attacks. Others pathways include support for depression, stress, anger, self-esteem, isolation as well as grief and loss. Your Active Monitoring Practitioner will help you to select the one that is right for you.

Our friendly practitioners will discuss the problems and/or challenges you’re facing with you; and will give you information about your symptoms – and what causes them.

“Although I managed to help myself very well in the end – having someone to go through these changes and the time to reflect really helped me to understand why and how these changes were working.”
Active Monitoring Client, August 2020.

We have services that run in partnership with the following medical groups: Shore Medical Group, Bournemouth Central Medical Group, Poole Central Medical Group, and South Coast Medical Group – Please see below for individual surgeries that offer Active Monitoring.

Please note that Active Monitoring is not a self-referral service. Participants registered at the following GP surgeries can access Active Monitoring through their GP:

Bournemouth Central
Medical Group:

  • The Panton Practice
  • St Albans Medical Centre
  • Moordown Medical Centre
  • James Fisher Medical Centre

Shore Medical Group:

  • Parkstone Tower Practice
  • Wessex Road Surgery
  • Heatherview Medical Centre
  • Poole Road Medical Centre
  • Lilliput Surgery

North Bournemouth Group:

  • The Banks and Bearwood Medical Centre
  • Kinson Road Medical Centre

South Coast Medical Group:

  • Crescent Providence Surgery
  • Woodleigh House Surgery
  • Marine Surgery
  • The Grove Surgery
  • Oakridge Surgery

North Poole Group:

  • The Canford Heath Group Practice
  • The Harvey Practice
  • The Hadleigh Practice
  • The Birchwood Medical Centre.

Poole Central Medical Group:

  • Evergreen Oak Surgery
  • Family Medical Services
  • Lifeboat Quay Medical Centre
  • Poole Town Surgery
  • Rosemary Road Medical Centre
  • The Adam Practice

“Talya was friendly, professional and the contact was consistently on time.  She was respectful, encouraging and gave useful and relevant advice. The targeted booklets were useful, and the information was clearly presented.  The monitoring and feedback forms were easy to complete and submit”
Active Monitoring Client, February 2021.

What does support look like?

Your 1-2-1 sessions will be with an experienced mental health and wellbeing practitioner. The sessions are not counselling but will be a combination of listening, coaching, education and signposting. They will be delivered in a confidential environment (in person, by telephone or online) and will help equip you with the skills you need to help manage your physical and mental wellbeing.

We’ll also give you a range of booklets and worksheets to keep, so that you can continue your journey to recovery between the sessions; and afterwards.

Why should I use this service?

“For me personally, having someone to talk to was much more useful than the workbook… I was sceptical at first about whether telephone appointments would be as effective as face to face sessions but I was pleasantly surprised. I liked that my practitioner tailored sessions to me, e.g. sending me details of the LGBT+ group”
Active Monitoring Client, March 2020

Active Monitoring has been developed by Mind and is delivered in Dorset by Dorset Mind. We are experts in supporting better mental health.

Active Monitoring is available to anyone experiencing mild to moderate mental health problems and wellbeing concerns. Research and feedback has proven that it’s an effective programme that empowers people to better manage their mental health. It also creates a significantly improved sense of wellbeing.

“I have really enjoyed these sessions with Talya because I’ve been able to learn lots of new coping strategies and really liked having someone to talk to each week who was helpful, optimistic and clearly understood about anxiety. I now have lots of strategies and resources to choose from that I can do each day and do when I’m really struggling. This has made me feel more optimistic/hopeful that the more I practice these strategies, the easier I will find it to manage my anxiety and think more clearly.”
Active Monitoring Client, August 2020.

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