Dorset Mind is part of the Mind Network of over 100 local branches in England and Wales. Their services include 1-2-1 and group services for adults and young people, education, training, and volunteer opportunities across the charity.
All services support people’s mental wellbeing and aids their journey towards recovery.
Improved website features
The overall purpose for the new website alongside rebranding the design, was to remove barriers for people wanting to access support. The charity tackled this by actively engaging their own service participants, ambassadors, and a cross-section of people with lived experience of mental health to help inform and improve the user journey.
As a result of extensive consultation, the new layout of the website succeeds in providing clearer signposting to support for vulnerable people who live or study in Dorset and are experiencing mild to moderate mental health challenges. The charity also took the important decision to merge their adult and young people websites into one to give people one clear platform to access information and support.
Other design features were introduced to support the user experience: integrated referral forms and application forms, an events/groups calendar and service videos. Service videos are also available on the charity’s YouTube channel, providing people with the option to view the films with subtitles.
CEO and Patron’s comments…
Linda O’Sullivan, Dorset Mind’s CEO, said, “We’re delighted to unveil our website rebrand, enabling users with the tools to easily locate help and support. We hope this fresh design provides a positive and informative experience for young people and adults looking for information about mental health services in Dorset or seeking further opportunities to get involved with some of the amazing fundraising challenges, education, training, and volunteer opportunities we offer.”
Dr Andy Mayers, Patron for Dorset Mind added, “I really like the look and feel of the new website. I especially like the very clear links for accessing help. I am also Patron for Samaritans of Bournemouth and District, so I welcome this excellent resource for anyone in crisis or needing support.”
The website was designed by global marketing agency – and Dorset Mind’s charity partners – Crowd, and built by web agency, Dorset Tech. Huge thanks to both organisations for their creativity and support.
To visit our new website, follow this link.
Our vital mental health support cannot operate without the generosity of businesses and the local community. If you’d like to make a donation, please follow this link.
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Dorset Mind is a self-funded local charity that helps people in Dorset experiencing mental health problems access the vital support they need. The charity is at the very heart of our communities shaping futures, changing and in some cases literally saving lives.